If for any reason you are not satisfied with your purchased product, you have a period of 7 days, counting from the date of delivery of product to return it. In this case the back costs are paid by the customer . Before making that refund,  customer must contact our sales department at the time limit indicated via email, phone or fax which will indicate the return process. Any return without prior notice is not attended. To support the return must be both the product and its packaging in perfect condition, no scratches or broken or damaged packaging and including all documentation accompanying the product and its accessories. The client must make sure proper packaging to transport without damage. Once received and checked by our staff that the product is in the same condition as sent, will proceed to refund the amount, according to the method of payment by the customer.